Extended bullet-time getting-started & support plan

For the past two years, most of our clients have been able to get setup by following the online documentation. If you’re looking for a shortcut for a faster jumpstart, we provide one-to-one training support. That is an access to our technicians, the ones who have been developing / operating Xangle Camera Server for the past years. Support is usually provided during normal working hours for our Montréal studio (NYC timezone).

Initial fees / training / one to one support

  • Complete list of secrets about multi-cameras systems (mastering hardware, optimal calibration, software)

  • One-to-one online training (one session, up to 4 hours)

  • Phone/skype support

  • Complete follow up to insure you get quality images similar to what we do

  • (extra) Remote live support during an event: $200/h (3 hours minimum)

  • (extra) Custom programming: $200/h (8 hours minimum)

  • Training is provided once you have all of your equipment through Skype (one time).

What’s covered?

  • Network configuration

  • Optimal settings for cameras

  • Camera calibration

  • Software usage

  • First setup

  • General knowledge about rig dimensions

  • Best practice and common pitfalls

  • Windows 10 optimal configuration

  • Assets preparation (watermark, overlays, animated overlays)

  • Optimal configuration for perfect triggering

  • Flickering issues 

  • Basic lighting (strobe vs continuous light strategy)

  • Optimal configuration for ultra fast file download / preview

  • Tricks to use continuous lights vs strobes

What’s not covered?

  • DSLR general knowledge (iso, fstop, focal length…)

  • Light-painting & lighting techniques

  • Rig diagrams, cad and construction

  • Windows 10 operations & file management

  • 3d scanning knowledge (camera placement, lights, 3d render, facs, poses)


  • Good preparation is the key for a successful event with bullet-time technology. This plan can not be used for a last minute set up with a non experienced team.

Price: 4000$ (first year, renewable @1000$/y). Currency: USD