Extended support plan
For the past two years, most of our clients have been able to get setup by following the online documentation. If you’re looking for a shortcut for a faster jumpstart, we provide one-to-one training support. That is an access to our technicians and engineers, the ones who have been developing / operating Xangle Camera Server for the past years. Support is usually provided during normal working hours for our Montréal studio (NYC timezone).
What we cover?
Multi-camera (bullet-time & photogrammetry) training
Complete list of secrets about multi-cameras systems (mastering hardware, optimal calibration, software)
One-to-one online training / support through Zoom/Teamviewer
Complete follow up to insure you get quality images similar to what we do
DSLR general knowledge (iso, fstop, focal length…)
Network configuration
Optimal settings for cameras
Camera calibration
Software usage
First setup
General knowledge about rig dimensions
Best practice and common pitfalls
Windows 10 optimal configuration
Assets preparation (watermark, overlays, animated overlays)
Optimal configuration for perfect triggering
Flickering issues
Power management (electricity)
Basic lighting (strobe vs continuous light strategy)
Optimal configuration for ultra fast file download / preview
3d scanning knowledge (camera placement, lights, workflow, OLAT, ROM)
Bullet-time post-processing (complete workflow, AI interpolation)
What’s not covered?
Light-painting & lighting techniques
Business, pricing
Remote live support during an event
Rig diagrams, cad and construction
Windows 10 operations & file management
Photogrammetry post processing
Custom programming: $300/h (8 hours minimum)
Notes
Good preparation is the key for a successful event with bullet-time technology. This plan can not be used for a last minute set up with a non experienced team.
Price:
300$/hour (8 hours minimum).
Currency: USD
Hours must be used within 12 months after purchase
Bonus: 3d-scan-white-paper.pdf