Frequently asked questions

  1. Do I need an internet connection to run Xangle Camera Server?
    An internet connection is required only to validate your license. The license is validated only when you turn on the app, and only once every 24 hours. Once validated, you can go offline. The software can be accessed through a web browser, but the server runs on your local machine (localhost address).

  2. Do I need Raspberry Pis to use Xangle Camera Server?
    No. You can connect all of your cameras to a single computer. However, adding Raspberry Pis is going to allow you to scale up your installation to well over 24 cameras

  3. Can I mix Raspberry Pi’s and Windows client?
    No, you have to either one or the other

  4. How does the calibration work?
    You put the calibration bar in the middle of the rig, then you take a reference shot. As long as nothing moves, this reference is going to be applied to each subsequent shots. If for any reason a camera gets bumped, simply put back the calibration bar on the center marker and repeat the steps. I recently created a video tutorial about the calibration:

  5. Do I need to purchase an Xangle Calibration Bar to make this work?
    No, you can get away with two markers of the same size/color. Starting from version 1.13+, if you’re using 12 cameras or less, we recommend that you build your own calibration panel instead of using our calibration bar. For a full 360, our backlit solution is a solid option.

  6. How do I edit/calibrate my raw files?
    Open your files in LightRoom, do your edits, export to /export folder within the same directory. Then re-run the calibration process. Each shot contains the calibration recipe so you don’t have to worry about copying the same file (a valid license is required to re-calibrate)

  7. How often do you release new versions?
    So far we’ve been launching at least one version every two months. We are very active at adding features and improving performances

  8. Can I use the software on two different computers?
    Your license is going to work on a single computer at a time. To switch to another computer, you’ll need to log out from the first one. If you need to run multiple stations, you’ll need additional licenses

  9. What camera models are compatible?
    Most Canon DSLRs are compatible. My favorite one is the SL2/200d. These models are also solid options as they have been used a lot by our clients: SL1, T3, T3i, T5, T5i, T6, T6i, T6s

  10. Do you support any other manufacturers than Canon?
    We do have basic support for Nikon, but the triggering is so inaccurate that you’ll need an external triggering system (Esper trigger boxes). No Sony cameras can be used for the moment. *NEW - we now have an Android version. Check out the new website:

  11. Can I use a second monitor with the “basic” version to use as a replay or sharing station?
    Absolutely. You’ll need the “pro” version only if you need to run those off other devices (computer, tablet, smartphone)

  12. Can I run Xangle Camera Server on a Mac?
    We don’t have a native Mac version at the moment, but you can use Parallels Desktop and run our software with no limitations (not officially supported)

  13. Can I remove the Xangle logo from the software?
    With a “Pro” license, you can use your own background on public pages (sharing, gallery, replay, selfie…), but you can’t change the app itself (dashboard, calibration, configuration)

  14. What is the best distance between cameras and/or the subject?
    This is really a matter of preference and about the style you’re looking for (just as with regular photography). If you place your cameras closer to each other, you’ll have a very smooth result, but you’ll cover a shorter distance. In the other hand, a larger gap is giving you a greater 3d effect, but you’ll have to consider a bigger backdrop. For the distance between the cameras and the subject, there is no rule. Simply try to avoid having your subject too far, otherwise you’re going to loose the 3d effect.

  15. What lens / focal length to use?
    It doesn’t help that much to get fancy/expensive lenses for your bullet time installation. Mostly everyone in the industry is using the kit lens (18-55mm) and this is working just fine. The big advantage of this one is that it comes with the camera, but also that it’s super sharp at 18mm, and you can use it at various zoom position. The 24mm pancake is also used a lot for its simplicity a good looking style (it’s slim, so sliiiim). The 10-18mm is also a good option if you’re working in a tighter environment.

  16. Is it better to use a straight or a curved bar?
    Since the calibration module is able to compensate the angle on a straight bar, it is the preferred option. This makes the setup and transportation much easier. You can place up to 12 cameras on a straight bar as long as they are close to each other. You’ll find many examples on my instagram: