Support étendu

Plan de support étendu

Au cours des deux dernières années, la plupart de nos clients ont pu s'installer en suivant la documentation en ligne. Si vous cherchez un raccourci pour un démarrage plus rapide, nous offrons un support de formation individualisé. Il s'agit d'un accès à nos techniciens et ingénieurs, ceux qui ont développé / opéré Xangle Camera Server au cours des dernières années. Le support est généralement fourni pendant les heures normales de travail de notre studio de Montréal (fuseau horaire de New York).

Ce que nous couvrons ?

• Multi-camera (bullet-time & photogrammetry) training

• Complete list of secrets about multi-cameras systems (mastering hardware, optimal calibration, software)

• One-to-one online training / support through Zoom/Teamviewer

• Complete follow up to insure you get quality images similar to what we do

• DSLR general knowledge (iso, fstop, focal length…)

• Network configuration

• Optimal settings for cameras

• Camera calibration

• Software usage

• First setup

• General knowledge about rig dimensions

• Best practice and common pitfalls

• Windows 10 optimal configuration

• Assets preparation (watermark, overlays, animated overlays)

• Optimal configuration for perfect triggering

• Flickering issues 

• Power management (electricity)

• Basic lighting (strobe vs continuous light strategy)

• Optimal configuration for ultra fast file download / preview

• 3d scanning knowledge (camera placement, lights, workflow, OLAT, ROM)

• Bullet-time post-processing (complete workflow, AI interpolation)

• PostShot / Gaussian Splatting support

• OLAT/XPOL/RGB scan setup

Ce qui n'est pas couvert ?

• Light-painting & lighting techniques
• Business, pricing
• Remote live support during an event
• Rig diagrams, cad and construction
• Windows 10 operations & file management
• Photogrammetry post processing
• Custom programming: $300/h (8 hours minimum)

Remarques

• Good preparation is the key for a successful event with bullet-time technology. This plan can not be used for a last minute set up with a non experienced team.

Prix :

• 8 hours @ 300$/hour (expires after 30 days).
• 32 hours @ 200$/hour (expires after 90 days)
• Currency: USD

Acheter sur Xangle.store